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Happy Birthday - June 11
Employee Stats
Active Employees
3554
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1750
Female Employees
1804
Retired Employees
1364
Departments
142
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2025 Service Now Stats
  • Total Tickets

    6,856

  • Open Tickets

    451

  • Closed Tickets

    6,405

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Outage
Status Type Device Name Start Time End Time Reason
Resolved Unscheduled Network and Phones Jun 11, 2:41 PM Jun 11, 7:53 PM Sienna branch Library went down, the site has power so, we reached PSLightwave and they confirmed that they do not have any maintenance in the area so, we will go to the library now to check their switch and if the switch has power, they will dispatch Techs to check the fiber circuit.
Resolved Unscheduled Child Advocates Jun 9, 7:34 AM Jun 9, 12:00 AM The network switch is bouncing.
Resolved Unscheduled Webex Services Jun 3, 8:00 AM Jun 3, 5:00 PM Webex is experiencing service degradation for multiple services affecting North America
Resolved Unscheduled Network and Phones Jun 2, 5:55 PM Jun 2, 8:17 PM Fulshear Annex and Library Fulshear Branch are down
Resolved Unscheduled Network and Phones May 26, 9:17 AM May 26, 1:00 PM Missouri City Annex and East End Annex are down.
Resolved Unscheduled SW-9348-ChildAdvo May 23, 5:15 AM May 24, 5:00 PM The Child Advocacy switch is down. PSLightwave has opened a ticket,457997. PSLightwave wants the power at the building verified. I called the Child Advocacy site contact number I have. No one answered. I left a phone message to call me back. This may have to wait until Tuesday, 5/26/2026.
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